The public sector is under increasing pressure to demonstrate performance and be accountable for its actions through outcomes reporting.
Informed by recent experience in reviewing and developing performance frameworks, Aither's recently published think piece explores the success factors that are essential for effective organisational performance.
Our understanding focuses on 'three pillars' of organisational performance:
- leadership and governance;
- culture and capability; and,
- process and systems.
These performance pillars are interdependent and interconnected. For example, there is limited value in developing a robust evaluation process that is not driven by the right culture and capabilities, or is not supported by leadership and governance practices to ensure accountability and successful implementation. The success factors within the three pillars are mutually reinforcing and form the basis of effective performance monitoring.